Terms and Conditions

Terms and Conditions

. Introduction

Welcome to Zen Metro! These Terms and Conditions govern your use of our website, as well as any purchases you make from our store. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.

We reserve the right to change or modify these Terms and Conditions at any time. We will notify you of any significant changes by posting an updated version of the Terms on our website.

. Use of the Website

By using the Zen Metro website, you agree to the following:

  • You will only use the website for lawful purposes.

  • You will not engage in any activity that could damage, disable, or impair the website or interfere with other users' ability to use the site.

  • You will not use the website to transmit harmful or unlawful content, including viruses or other malware.

  • You will ensure that the information you provide is accurate and up-to-date.

. Product Availability

  • All products offered on Zen Metro are subject to availability.

  • While we strive to ensure that product listings and prices are accurate, errors may occur. We reserve the right to correct any errors related to product descriptions, availability, or pricing.

  • We reserve the right to remove or modify any product from the website at any time without notice.

. Orders and Payments

  • To make a purchase, you must provide accurate and complete information during checkout.

  • All orders are subject to acceptance by us, and we reserve the right to refuse or cancel any order for reasons including product availability, inaccuracies in pricing, or suspicion of fraudulent activity.

  • All prices are in GBP and include VAT (if applicable), but exclude shipping fees unless otherwise specified.

  • Payments are processed securely via Shopify Payments or third-party payment gateways such as PayPal or Stripe.

. Shipping and Delivery

  • Zen Metro ships to the UK and selected international locations. Shipping rates and delivery times vary depending on the destination and shipping method chosen.

  • Orders are typically processed within 1-2 business days of payment confirmation, and delivery times will depend on the shipping option selected at checkout.

  • We are not liable for delays caused by third-party shipping carriers, customs, or unforeseen circumstances.

Please refer to our Shipping Policy for more details.

. Refunds and Returns

We want you to be fully satisfied with your purchase. If you are not completely satisfied, you may return your product according to our Refund Policy. Please review the terms in our Refund Policy for more details on how to return an item and the eligibility criteria for a refund.

. Intellectual Property

All content on the Zen Metro website, including images, logos, text, graphics, and software, is the property of Zen Metro and is protected by copyright and intellectual property laws. You may not copy, reproduce, distribute, or modify any content from our website without our express written consent.

. Limitation of Liability

To the maximum extent permitted by law:

  • Zen Metro shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our website or products.

  • We are not responsible for any loss of profits, data, or business opportunities arising from your use of our website, except where prohibited by law.

  • Our liability in relation to any product purchased from our store will be limited to the purchase price of that product.

. User Accounts

  • If you create an account with Zen Metro, you agree to maintain the confidentiality of your account details and password.

  • You are responsible for all activities that occur under your account, and you agree to notify us immediately of any unauthorized use of your account.

  • We reserve the right to suspend or terminate your account if we believe you have violated these Terms and Conditions.

. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from or related to these Terms will be subject to the exclusive jurisdiction of the courts of the United Kingdom.

. Termination

We reserve the right to suspend or terminate access to our website at any time, without notice, for conduct that violates these Terms and Conditions or is deemed harmful to our business or other users.

  • Contact Information

    Business name: Zenmetro

    Phone number: +44 7898154226

    Business Email: zenmetro5@gmail.com

    Physical address: 3 Mercatoria, Saint Leonards, Saint Leonards-on-sea TN38 0EB, United Kingdom

By using our website and purchasing products, you agree to these Terms and Conditions. We recommend reviewing this page periodically for any updates or changes.

This Terms and Conditions page will help you set clear expectations for your customers and protect your business legally. Be sure to replace placeholders with your actual details, and feel free to adjust any sections based on your specific policies.

Let me know if you need further customizations!