Shipping policy

At ZENMETRO, we proudly offer FREE Economy Shipping across the United Kingdom on all orders, including perfumes, handbags, and ladies watches. Orders are processed within 1–2 business days (Monday–Friday), and economy delivery typically takes 5–8 business days depending on your location. Please note that perfumes are classified as flammable goods and are shipped in compliance with UK courier regulations, which may result in slightly longer delivery times for these items. All orders are securely packaged to ensure safe delivery, and once dispatched, a tracking number will be provided via email so you can follow your order’s journey. While we strive to deliver within the estimated timeframe, delays may occasionally occur due to courier issues, weather conditions, or high demand. ZENMETRO is not responsible for delays caused by incorrect shipping information provided at checkout, so please ensure your details are accurate. If your order arrives damaged or is lost in transit, please contact us within 48 hours so we can assist with a replacement or refund. For any shipping-related inquiries, feel free to reach out to us at zenmetro5@gmail.com